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This store has earned the following certifications.
Upgraded Motor Wheel - More Power, Comfort, and Ease
Our electric scooter is equipped with a powerful 350-watt brushless motor, ensuring a smooth and easy start even on hills. The large 8.5-inch honeycomb solid tires provide excellent traction and comfort.
Battery Performance - Smooth Commuting, Guaranteed
Powered by a high-capacity lithium-ion battery, our electric scooter can reach speeds up to 19 MPH. Under specific conditions, a single charge can last up to 19 miles, making longer commutes a breeze.
Smart App - Convenience at Your Fingertips
Simply connect our electric scooter to your smartphone using our app. Control the lock/unlock, lights, gears, and start modes with ease. Customize the maximum speed and enjoy cruise control for a smoother ride.
Maintenance-Free Solid Tires - Hassle-Free Riding
Featuring 8.5-inch honeycomb solid tires, these tires are designed for high elasticity and wear resistance. They absorb shock and reduce the hassle of maintenance. No need to worry about punctures or tire repairs.
Quality Warranty - Assurance for Your Ride
VOLPAM strives to provide quality and reliability to our customers. Our parts come with a 12-month warranty, or 180-day for certain components. Contact us if you have any questions or concerns.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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