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This store has earned the following certifications.
FOLDABLE & PORTABLE: Our adult electric scooter weighs only 33 lbs, making it easy to fold and carry. Whether you need to take it on public transport or store it in your car trunk, this scooter is perfect for commuting to school, work, or for short journeys.
SAFE RIDING: Our scooters are designed with safety in mind. They feature bright headlights, taillights, and a bell to enhance visibility at night. Back and front electric motor brakes ensure added safety and control.
POWERFUL MOTOR & LONG BATTERY LIFE: With a 350W electric brush-less hub motor, our scooters can reach speeds up to 19 mph. The high-capacity battery offers a maximum travel range of up to 20 miles under specific conditions.
MAINTENANCE-FREE SOLID TIRE: Our 8.5-inch honeycomb shock-absorbing solid tires provide high elasticity and wear resistance, making riding more convenient. With a max load of 264 lbs, these tires do not require inflation, repair, or maintenance. This means no more worries about punctured tires.
APP CONTROL: Simply pair your smartphone with the scooter's app to control various features. Choose your riding mode, adjust the light system, set speed levels, enable cruise control, and view your scooter's status.
UL2272 CERTIFIED: Our scooter has passed stringent UL 2272 testing, ensuring both safety and professional standards. VOLPAM is committed to providing high-quality products. We offer a 12-month warranty or an 180-day warranty on different parts. Contact us if you have any questions.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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