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This store has earned the following certifications.
Upgraded Motor Wheel - Equipped with a more powerful front-wheel-drive 350-Watt upgraded brushless motor, this electric scooter guarantees effortless hill climbing. - Large 8.5-inch honeycomb solid tires ensure a smooth and comfortable ride.
Battery Performance - With a high-capacity lithium-ion battery, our electric scooter delivers impressive performance, capable of reaching speeds up to 19 MPH. - Under specific conditions, the battery will last up to 19 miles on a single charge.
Smart App - Easily pair our electric scooter with your smartphone via the smart app. - Use the app to lock/unlock, turn lights on/off, switch gears, and control start modes (zero start or non-zero start). - Customize the maximum speed and activate cruise control for a more convenient ride.
Maintenance-free Solid Tires - Our electric scooter features 8.5-inch honeycomb shock-absorbing solid tires with high elasticity and wear resistance. - Designed for convenience and ease, these honeycomb solid tires do not require inflation, repair, or maintenance. - Say goodbye to the hassle of punctured tires.
Quality Warranty - At VOLPAM, we prioritize quality and user satisfaction with our products. - Enjoy a 12-month warranty for specific parts or an 180-day warranty for others. - Contact us if you have any questions or require assistance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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